Virus Bulletin
Copyright © 2020 Virus Bulletin
In this test – which forms part of Virus Bulletin’s continuously running security product test suite – 11 full email security solutions and four blacklists of various kinds were assembled on the test bench to measure their performance against various streams of wanted, unwanted and malicious emails.
The news in these test reports tends to be good: email security products are an important first line of defence against the many email-borne threats and, especially against the bulk of opportunistic threats, they perform really well. The news in this report is no exception, with 10 full solutions obtaining a VBSpam award and seven of them performing well enough to earn a VBSpam+ award.
However, it is important to look beyond the spam catch rates: block rates of malware and phishing emails, though still high, were significantly lower than the block rates of ordinary spam emails.
In this test we continue to highlight the email security solutions’ performance on malware and phishing emails. In these two categories we consider emails with a malicious attachment or containing links that either lead to a site with a fake login page (traditional phishing) or that download malware. Also considered as phishing are those emails with an HTML or PDF attachment that doesn’t display malicious behaviour itself, but which contains links that lead to a phishing site.
We have seen an increase in spam emails sent from legitimate web pages through open forms. One such campaign caught our attention since it was missed by many of the products in the test. The emails are sent from UPS and contain a suspicious URL in the text of the email in place of the name of the recipient.
Spam catch rates continued to be high with many products blocking 99.9% or more of the spam, but the catch rates on malware and phishing were significantly lower. Ten of the participating full solutions achieved a VBSpam award, with the products of seven vendors – Axway, Bitdefender, ESET, Fortinet, IBM, Safemail and ZEROSPAM – performing well enough to achieve a VBSpam+ award.
Bitdefender, ESET, FortiMail, Libraesva and Safemail didn’t miss a single email with a malicious attachment. Only ESET and ZEROSPAM achieved a perfect score in the phishing category, while Libraesva missed just one phishing email.
SC rate: 99.59%
FP rate: 0.45%
Final score: 97.22
Malware catch rate: 97.33%
Phishing catch rate: 87.06%
Project Honey Pot SC rate: 99.17%
Abusix SC rate: 99.83%
Newsletters FP rate: 3.7%
Speed:
10% | 50% | 95% | 98% |
SC rate: 99.72%
FP rate: 0.00%
Final score: 99.70
Malware catch rate: 94.33%
Phishing catch rate: 90.91%
Project Honey Pot SC rate: 99.80%
Abusix SC rate: 99.71%
Newsletters FP rate: 0.5%
Speed:
10% | 50% | 95% | 98% |
SC rate: 99.98%
FP rate: 0.00%
Final score: 99.98
Malware catch rate: 100.00%
Phishing catch rate: 98.77%
Project Honey Pot SC rate: 99.995%
Abusix SC rate: 99.98%
Newsletters FP rate: 0.0%
Speed:
10% | 50% | 95% | 98% |
SC rate: 99.98%
FP rate: 0.00%
Final score: 99.98
Malware catch rate: 100.00%
Phishing catch rate: 100.00%
Project Honey Pot SC rate: 100.00%
Abusix SC rate: 99.98%
Newsletters FP rate: 0.0%
Speed:
10% | 50% | 95% | 98% |
SC rate: 99.97%
FP rate: 0.00%
Final score: 99.97
Malware catch rate: 100.00%
Phishing catch rate: 98.15%
Project Honey Pot SC rate: 99.99%
Abusix SC rate: 99.96%
Newsletters FP rate: 0.0%
Speed:
10% | 50% | 95% | 98% |
SC rate: 99.88%
FP rate: 0.00%
Final score: 99.88
Malware catch rate: 99.67%
Phishing catch rate: 98.00%
Project Honey Pot SC rate: 99.94%
Abusix SC rate: 99.87%
Newsletters FP rate: 0.0%
Speed:
10% | 50% | 95% | 98% |
SC rate: 99.95%
FP rate: 0.02%
Final score: 99.85
Malware catch rate: 100.00%
Phishing catch rate: 99.85%
Project Honey Pot SC rate: 99.99%
Abusix SC rate: 99.94%
Newsletters FP rate: 0.0%
Speed:
10% | 50% | 95% | 98% |
SC rate: 99.93%
FP rate: 0.00%
Final score: 99.89
Malware catch rate: 100.00%
Phishing catch rate: 99.08%
Project Honey Pot SC rate: 99.97%
Abusix SC rate: 99.93%
Newsletters FP rate: 1.1%
Speed:
10% | 50% | 95% | 98% |
SC rate: 99.42%
FP rate: 0.00%
Final score: 99.40
Malware catch rate: 85.50%
Phishing catch rate: 86.29%
Project Honey Pot SC rate: 99.67%
Abusix SC rate: 99.35%
Newsletters FP rate: 0.5%
Speed:
10% | 50% | 95% | 98% |
SC rate: 98.78%
FP rate: 0.00%
Final score: 98.78
Malware catch rate: 83.67%
Phishing catch rate: 79.51%
Project Honey Pot SC rate: 98.99%
Abusix SC rate: 98.74%
Newsletters FP rate: 0.0%
Speed:
10% | 50% | 95% | 98% |
SC rate: 99.85%
FP rate: 0.00%
Final score: 99.75
Malware catch rate: 99.83%
Phishing catch rate: 100.00%
Project Honey Pot SC rate: 99.98%
Abusix SC rate: 99.82%
Newsletters FP rate: 2.6%
Speed:
10% | 50% | 95% | 98% |
SC rate: 99.21%
FP rate: 0.00%
Final score: 99.21
Malware catch rate: 92.00%
Phishing catch rate: 83.98%
Project Honey Pot SC rate: 97.99%
Abusix SC rate: 99.80%
Newsletters FP rate: 0.0%
SC rate: 95.52%
FP rate: 0.02%
Final score: 95.42
Malware catch rate: 83.50%
Phishing catch rate: 84.75%
Project Honey Pot SC rate: 99.57%
Abusix SC rate: 93.79%
Newsletters FP rate: 0.0%
SC rate: 94.73%
FP rate: 0.02%
Final score: 94.63
Malware catch rate: 83.00%
Phishing catch rate: 80.28%
Project Honey Pot SC rate: 98.62%
Abusix SC rate: 93.07%
Newsletters FP rate: 0.0%
SC rate: 65.58%
FP rate: 0.00%
Final score: 65.58
Malware catch rate: 8.83%
Phishing catch rate: 27.27%
Project Honey Pot SC rate: 93.88%
Abusix SC rate: 53.27%
Newsletters FP rate: 0.0%
True negatives | False positives | FP rate | False negatives | True positives | SC rate | Final score | VBSpam | |
AMI rspamd | 4864 | 22 | 0.45% | 569 | 152541 | 99.59% | 97.22 | |
Axway | 4898 | 0 | 0.00% | 398.4 | 152711.6 | 99.72% | 99.70 | |
Bitdefender | 4898 | 0 | 0.00% | 25.4 | 153084.6 | 99.98% | 99.98 | |
ESET | 4898 | 0 | 0.00% | 19.8 | 153090.2 | 99.98% | 99.98 | |
FortiMail | 4898 | 0 | 0.00% | 42.8 | 153067.2 | 99.97% | 99.97 | |
IBM | 4898 | 0 | 0.00% | 168.6 | 152941.4 | 99.88% | 99.88 | |
Libraesva | 4897 | 1 | 0.02% | 64 | 153046 | 99.95% | 99.85 | |
Safemail | 4898 | 0 | 0.00% | 86.8 | 153023.2 | 99.93% | 99.89 | |
Spamhaus DQS | 4898 | 0 | 0.00% | 848.4 | 152261.6 | 99.42% | 99.40 | |
Spamhaus rsync | 4898 | 0 | 0.00% | 1815 | 151295 | 98.78% | 98.78 | |
ZEROSPAM | 4898 | 0 | 0.00% | 196.6 | 152903.4 | 99.85% | 99.75 | |
AMI* | 4898 | 0 | 0.00% | 1147.2 | 151962.8 | 99.21% | 99.21 | N/A |
IBM X-Force Combined* | 4897 | 1 | 0.02% | 6823.2 | 146286.8 | 95.52% | 95.42 | N/A |
IBM X-Force IP* | 4897 | 1 | 0.02% | 8028.8 | 145081.2 | 94.73% | 94.63 | N/A |
IBM X-Force URL* | 4898 | 0 | 0.00% | 52678 | 100432 | 65.58% | 65.58 | N/A |
*These products are partial solutions and their performance should not be compared with that of other products.
(Please refer to the text for full product names and details.)
Newsletters | Malware | Phishing | Project Honey Pot | Abusix | STDev† | ||||||
False positives | FP rate | False negatives | SC rate | False negatives | SC rate | False negatives | SC rate | False negatives | SC rate | ||
AMI rspamd | 7 | 3.68% | 16 | 97.33% | 84 | 87.06% | 384.4 | 99.17% | 184.6 | 99.83% | 0.54 |
Axway | 1 | 0.53% | 34 | 94.33% | 59 | 90.91% | 93.6 | 99.80% | 304.8 | 99.71% | 0.5 |
Bitdefender | 0 | 0.00% | 0 | 100.00% | 8 | 98.77% | 2 | 99.995% | 23.4 | 99.98% | 0.16 |
ESET | 0 | 0.00% | 0 | 100.00% | 0 | 100.00% | 0 | 100.00% | 19.8 | 99.98% | 0.16 |
FortiMail | 0 | 0.00% | 0 | 100.00% | 12 | 98.15% | 2.4 | 99.99% | 40.4 | 99.96% | 0.11 |
IBM | 0 | 0.00% | 2 | 99.67% | 13 | 98.00% | 26.2 | 99.94% | 142.4 | 99.87% | 0.3 |
Libraesva | 0 | 0.00% | 0 | 100.00% | 1 | 99.85% | 2.6 | 99.99% | 61.4 | 99.94% | 0.15 |
Safemail | 2 | 1.05% | 0 | 100.00% | 6 | 99.08% | 12.2 | 99.97% | 74.6 | 99.93% | 0.18 |
Spamhaus DQS | 1 | 0.53% | 87 | 85.50% | 89 | 86.29% | 153.4 | 99.67% | 695 | 99.35% | 0.7 |
Spamhaus rsync | 0 | 0.00% | 98 | 83.67% | 133 | 79.51% | 469 | 98.99% | 1346 | 98.74% | 1.07 |
ZEROSPAM | 5 | 2.63% | 1 | 99.83% | 0 | 100.00% | 7.2 | 99.98% | 189.4 | 99.82% | 0.35 |
AMI* | 0 | 0.00% | 48 | 92.00% | 104 | 83.98% | 935.8 | 97.99% | 211.4 | 99.80% | 0.71 |
IBM X-Force Combined* | 0 | 0.00% | 99 | 83.50% | 99 | 84.75% | 202 | 99.57% | 6621.2 | 93.79% | 3.34 |
IBM X-Force IP | 0 | 0.00% | 102 | 83.00% | 128 | 80.28% | 640.4 | 98.62% | 7388.4 | 93.07% | 3.47 |
IBM X-Force URL* | 0 | 0.00% | 547 | 8.83% | 472 | 27.27% | 2846 | 93.88% | 49832 | 53.27% | 24.36 |
*These products are partial solutions and their performance should not be compared with that of other products. None of the queries to the IP blacklists included any information on the attachments; hence their performance on the malware corpus is added purely for information.
† The standard deviation of a product is calculated using the set of its hourly spam catch rates.
(Please refer to the text for full product names and details.)
Speed | ||||
10% | 50% | 95% | 98% | |
AMI rspamd | ||||
Axway | ||||
Bitdefender | ||||
ESET | ||||
FortiMail | ||||
IBM | ||||
Libraesva | ||||
Safemail | ||||
Spamhaus DQS | ||||
Spamhaus rsync | ||||
ZEROSPAM |
(Please refer to the text for full product names and details.)
0-30 seconds | 30 seconds to two minutes | two minutes to 10 minutes | more than 10 minutes |
Products ranked by final score | |
ESET | 99.98 |
Bitdefender | 99.98 |
FortiMail | 99.97 |
Safemail | 99.89 |
IBM | 99.88 |
Libraesva | 99.85 |
ZEROSPAM | 99.75 |
Axway | 99.70 |
Spamhaus DQS | 99.40 |
Spamhaus rsync | 98.78 |
AMI rspamd | 97.22 |
(Please refer to the text for full product names and details.)
Hosted solutions | Anti-malware | IPv6 | DKIM | SPF | DMARC | Multiple MX-records | Multiple locations |
Safemail | ClamAV; proprietary | √ | √ | √ | √ | √ | √ |
ZEROSPAM | ClamAV | √ | √ | √ | √ | √ |
(Please refer to the text for full product names and details.)
Local solutions | Anti-malware | IPv6 | DKIM | SPF | DMARC | Interface | |||
CLI | GUI | Web GUI | API | ||||||
Axway | Kaspersky, McAfee | √ | √ | √ | √ | ||||
Bitdefender | Bitdefender | √ | √ | √ | √ | ||||
ESET | ESET Threatsense | √ | √ | √ | √ | √ | √ | ||
FortiMail | Fortinet | √ | √ | √ | √ | √ | √ | √ | |
IBM | Sophos; IBM Remote Malware Detection | √ | √ | √ | |||||
Libraesva | ClamAV; others optional | √ | √ | √ | √ | ||||
Spamhaus DQS | Optional | √ | √ | √ | √ | ||||
Spamhaus rsync | Optional | √ | √ | √ | √ |
(Please refer to the text for full product names and details.)
(Please refer to the text for full product names and details.)
The full VBSpam test methodology can be found at https://www.virusbulletin.com/testing/vbspam/vbspam-methodology/vbspam-methodology-ver20.
The test ran for 16 days, from 12am on 8 February to 12am on 24 February 2020 with a few hours of downtime from 9 February 19:00 to 10 February 08:00 GMT, caused by some issues in our network.
The test corpus consisted of 158,322 emails. 153,234 of these were spam, 46,542 of which were provided by Project Honey Pot, with the remaining 106,692 spam emails provided by Abusix. There were 4,898 legitimate emails (‘ham’) and 190 newsletters, a category that includes various kinds of commercial and non-commercial opt-in mailings.
155 emails in the spam corpus were considered ‘unwanted’ (see the June 2018 report1) and were included with a weight of 0.2; this explains the non-integer numbers in some of the tables.
Moreover, 600 emails from the spam corpus were found to contain a malicious attachment while 649 contained a link to a phishing or malware site; though we report separate performance metrics on these corpora, it should be noted that these emails were also counted as part of the spam corpus.
Emails were sent to the products in real time and in parallel. Though products received the email from a fixed IP address, all products had been set up to read the original sender’s IP address as well as the EHLO/HELO domain sent during the SMTP transaction, either from the email headers or through an optional XCLIENT SMTP command2.
For those products running in our lab, we all ran them as virtual machines on a VMware ESXi cluster. As different products have different hardware requirements – not to mention those running on their own hardware, or those running in the cloud – there is little point comparing the memory, processing power or hardware the products were provided with; we followed the developers’ requirements and note that the amount of email we receive is representative of that received by a small organization.
Although we stress that different customers have different needs and priorities, and thus different preferences when it comes to the ideal ratio of false positives to false negatives, we created a one-dimensional 'final score' to compare products. This is defined as the spam catch (SC) rate minus five times the weighted false positive (WFP) rate. The WFP rate is defined as the false positive rate of the ham and newsletter corpora taken together, with emails from the latter corpus having a weight of 0.2:
WFP rate = (#false positives + 0.2 * min(#newsletter false positives , 0.2 * #newsletters)) / (#ham + 0.2 * #newsletters)
while in the spam catch rate (SC), emails considered ‘unwanted’ (see above) are included with a weight of 0.2.
The final score is then defined as:
Final score = SC - (5 x WFP)
In addition, for each product, we measure how long it takes to deliver emails from the ham corpus (excluding false positives) and, after ordering these emails by this time, we colour-code the emails at the 10th, 50th, 95th and 98th percentiles:
(green) = up to 30 seconds | |
(yellow) = 30 seconds to two minutes | |
(orange) = two to ten minutes | |
(red) = more than ten minutes |
Products earn VBSpam certification if the value of the final score is at least 98 and the ‘delivery speed colours’ at 10 and 50 per cent are green or yellow and that at 95 per cent is green, yellow or orange.
Meanwhile, products that combine a spam catch rate of 99.5% or higher with a lack of false positives, no more than 2.5% false positives among the newsletters and ‘delivery speed colours’ of green at 10 and 50 per cent and green or yellow at 95 and 98 per cent earn a VBSpam+ award.
1 https://www.virusbulletin.com/virusbulletin/2018/06/vbspam-comparative-review.